Is your support team available 24/7/365? Thomas Brenneke December 07, 2019 01:29 Updated Follow Yes, we are staffed 24/7/365 and may be reached at firstname.lastname@example.org. or via our shared Slack workspace with your organization. For urgent matters, we strongly encourage creating a formal support request via email@example.com. Related articles How quickly will I be responded to? Comments 0 comments Article is closed for comments.